Project Management life cycle
The
project manager and project team have one shared goal: to carry out the work of
the project for the purpose of meeting the project’s objectives. Every project
has a beginning, a middle period during which activities move the project
toward completion, and an ending (either successful or unsuccessful). A
standard project typically has the following four major phases (each with its
own agenda of tasks and issues): initiation, planning, implementation, and
closure. Taken together, these phases represent the path a project takes from
the beginning to its end and are generally referred to as the project “life
cycle.”
Initiation
phase:
During the
first of these phases, the initiation phase, the project objective or need is identified;
this can be a business problem or opportunity. An appropriate response to the
need is documented in a business case with recommended solution options. A
feasibility study is conducted to investigate whether each option addresses the
project objective and a final recommended solution is determined. Issues of
feasibility (“can we do the project?”) and justification (“should we do the
project?”) are addressed.
Once the
recommended solution is approved, a project is initiated to deliver the
approved solution and a project manager is appointed. The major deliverables
and the participating work groups are identified, and the project team begins
to take shape. Approval is then sought by the project manager to move onto the
detailed planning phase.
Planning:
Next, the
project team develops a roadmap for everyone to follow. During this phase, the
project manager creates the project management plan (PMP), a formal, approved
document to guide execution and control. The PMP also documents scope, cost,
and schedule baselines. Other documents included in the planning phase include:
- Scope
statement and scope documentation: A document that defines the business
need, benefits, objectives, deliverables, and key milestones.
- Work
breakdown structure (WBS): A visual representation that breaks down the
scope of the project into manageable chunks.
- Communication
plan: This plan outlines the communication goals and objectives,
communication roles, and communication tools and methods. Because everyone
has a different way of communicating, the communication plan creates a
basic framework to get everyone on the same page and avoid
misunderstandings or conflict.
- Risk
management plan: This plan helps project managers identify foreseeable
risks, including unrealistic time and cost estimates, budget cuts,
changing requirements, and lack of committed resources.
Procurement:
Procurement
process includes bidding. There are two kinds of bids:
- Open bid: Used for
public projects and usually promoted with advertising, an open bid invites
all contractors to submit their bid.
- Closed bid: Reserved
for private projects, a closed bid is when the owner sends invitations to
a select number of contractors so only they are able to submit a
bid.
Then, once the owner receives all the bids for the project, he or she can select the contractor through a number of ways:
- Low-bid
selection:
This method focuses on the project’s price. Contractors submit their bids
with the lowest price they would complete the project for, and the owner
chooses the contractor with the lowest one.
- Qualifications-based
selection:
This selection method picks a contractor solely based on qualifications.
The owner will ask for a request for qualifications (RFQ), which gives an
overview of each contractor’s experience, management plans, project
organization, and budget and schedule performance.
- Best-value
selection:
Combining price and qualifications, the owner looks for the contractor
with the best cost and best skillset.
And finally, once the owner chooses a contractor, there are four different kinds of payment contracts they can agree upon:
- Lump
sum: A lump sum
contract is the most common. The contractor and owner agree on the overall
cost of the project and the owner is required to pay that amount whether
or not the project fails, or if it exceeds the initial price.
- Cost-plus-fee: The
owner pays the total cost and a fixed fee percentage of the total cost to
the contractor. This is the most beneficial contract for the contractor,
since any additional costs will be covered.
- Guaranteed
maximum price:
The guaranteed maximum price contract is the same as the cost-plus-fee,
except there is a set price so the total cost and fee cannot exceed.
- Unit
price: This
contract is chosen when both parties are unable to determine the cost
ahead of time. The owner provides specific unit price to limit spending.
Implementation (Execution) phase:
During the
third phase, the implementation phase, the project plan is put into motion and
the work of the project is performed. It is important to maintain control and
communicate as needed during implementation. Progress is continuously monitored
and appropriate adjustments are made and recorded as variances from the
original plan. In any project, a project manager spends most of the time in
this step. During project implementation, people are carrying out the tasks,
and progress information is being reported through regular team meetings. The
project manager uses this information to maintain control over the direction of
the project by comparing the progress reports with the project plan
to measure the performance of the project activities and take corrective
action as needed. The first course of action should always be to bring the
project back on course (i.e., to return it to the original plan). If that
cannot happen, the team should record variations from the original plan and
record and publish modifications to the plan. Throughout this step, project
sponsors and other key stakeholders should be kept informed of the project’s
status according to the agreed-on frequency and format of communication. The
plan should be updated and published on a regular basis.
Status
reports should always emphasize the anticipated end point in terms of cost,
schedule, and quality of deliverables. Each project deliverable produced should
be reviewed for quality and measured against the acceptance criteria. Once all
of the deliverables have been produced and the customer has accepted the final
solution, the project is ready for closure.
Closing
phase:
During the
final closure, or completion phase, the emphasis is on releasing the final
deliverables to the customer, handing over project documentation to the
business, terminating supplier contracts, releasing project resources, and
communicating the closure of the project to all stakeholders. The last
remaining step is to conduct lessons-learned studies to examine what went well and
what didn’t. Through this type of analysis, the wisdom of experience is
transferred back to the project organization, which will help future project
teams.
EXAMPLE: PROJECT PHASES
ON A LARGE MULTINATIONAL PROJECT
A
U.S. construction company won a contract to design and build the first
copper mine in northern Argentina. There was no existing infrastructure for
either the mining industry or large construction projects in this part of South
America. During the initiation phase of the project, the project manager
focused on defining and finding a project leadership team with the knowledge,
skills, and experience to manage a large complex project in a remote area of
the globe. The project team set up three offices. One was in Chile, where large
mining construction project infrastructure existed. The other two were in
Argentina. One was in Buenos Aries to establish relationships and Argentinian
expertise, and the second was in Catamarca—the largest town close to the mine
site. With offices in place, the project start-up team began developing
procedures for getting work done, acquiring the appropriate permits, and
developing relationships with Chilean and Argentine partners.
During the
planning phase, the project team developed an integrated project schedule that
coordinated the activities of the design, procurement, and construction teams.
The project controls team also developed a detailed budget that enabled the
project team to track project expenditures against the expected expenses. The
project design team built on the conceptual design and developed detailed
drawings for use by the procurement team. The procurement team used the
drawings to begin ordering equipment and materials for the construction team;
develop labor projections; refine the construction schedule; and set up the
construction site. Although planning is a never-ending process on a project,
the planning phase focused on developing sufficient details to allow various
parts of the project team to coordinate their work and allow the project
management team to make priority decisions.
The
implementation phase represents the work done to meet the requirements of
the scope of work and fulfill the charter. During the
implementation phase, the project team accomplished the work defined in
the plan and made adjustments when the project factors changed. Equipment and
materials were delivered to the work site, labor was hired and trained, a
construction site was built, and all the construction activities, from the
arrival of the first dozer to the installation of the final light switch, were
accomplished.
The closeout
phase included turning over the newly constructed plant to the operations team
of the client. A punch list of a few remaining construction items was developed
and those items completed. The office in Catamarca was closed, the office in
Buenos Aries archived all the project documents, and the Chilean office was
already working on the next project. The accounting books were reconciled and
closed, final reports written and distributed, and the project manager started
on a new project.
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